We aim to deliver your jewellery safely and efficiently.

• Orders are processed and dispatched within 7 business days from the date of order confirmation (excluding Sundays and public holidays)
• Delivery timelines may vary depending on location and courier service
• Applicable shipping charges, if any, will be displayed at checkout

Just Silver shall not be responsible for delays caused by courier partners, natural calamities, government regulations, or circumstances beyond our control.

 

Shipping & Delivery → International Orders.

INTERNATIONAL CUSTOMER POLICY

At Just Silver, we are pleased to serve customers beyond India. Please review the following terms carefully before placing an international order.

 

INTERNATIONAL SHIPPING

• Just Silver ships to select international destinations
• International shipping charges are calculated at checkout based on destination, weight, and courier partner
• Delivery timelines may vary depending on the destination country, customs clearance, and courier service

Estimated delivery timelines provided are indicative and not guaranteed.

 

CUSTOMS, DUTIES & TAXES

• International orders may be subject to customs duties, import taxes, VAT, or other charges as determined by the destination country
• These charges are not included in the product price or shipping fee and must be borne entirely by the customer
• Just Silver has no control over customs policies and is not responsible for any delays or charges imposed by customs authorities

Failure to pay customs duties or refusal to accept delivery will not be eligible for refund.

 

PRICING & CURRENCY

• All prices on the Website are displayed in Indian Rupees (INR) unless stated otherwise
• Currency conversion, international transaction fees, or bank charges are applied by your payment provider and are beyond Just Silver’s control

PRODUCT CARE & COMPLIANCE

• All Just Silver products are crafted in authentic 925 sterling silver (or 999 silver where specified)
• Natural oxidation, minor variations in finish, or handcrafted detailing are inherent to silver jewellery and do not constitute defects
• Customers are responsible for ensuring that imported jewellery complies with their country’s local regulations

 

LIMITATION OF LIABILITY

Just Silver shall not be held responsible for:

• Customs delays or confiscations
• Additional charges imposed by foreign authorities
• Delivery delays beyond our control

Our liability, if any, shall be strictly limited to the product value paid by the customer.

 

CONTACT FOR INTERNATIONAL ORDERS

For international shipping queries, please contact us prior to placing an order at:
E-mail: customercare@justsilverjewellery.co