What type of jewellery does Just Silver offer?

Just Silver
specialises in fine 925 silver jewellery. Select collections may also
feature 999 fine silver, clearly mentioned in product descriptions.

Is your silver authentic?

Yes. All our
jewellery is crafted using genuine silver of stated purity. Minor variations
are a natural characteristic of precious metals and handcrafted jewellery.

How long does delivery take?

Orders are processed and dispatched within 7 business days. Delivery time
thereafter depends on your location and courier service.

Can I return or exchange my order?

Returns or exchanges are accepted only if the product is damaged, defective, or
incorrect upon delivery
. Issues must be reported within 48 hours of receipt.

Are customised or discounted items returnable?

No. Custom-made, personalised, or discounted items are not eligible for
return or exchange.

When will I receive my refund?

Approved refunds are processed within 7 business days after the returned product
is received and inspected.

Does silver tarnish?

Silver may naturally oxidise over time. This is not a defect and can be easily managed
with proper care.Silver may naturally oxidise over time. This is not a defect and can be easily managed with proper care.

Understanding 925 Silver
  • 925 Sterling Silver contains 92.5% pure silver blended with alloys for strength and durability
  • It is ideal for fine jewellery worn
    regularly
  • Natural oxidation may occur over
    time and is reversible with proper care

At Just Silver, we work exclusively with genuine silver to ensure lasting beauty
and authenticity.

Do you ship internationally?

Yes, Just Silver ships to select international destinations. Availability and charges
are calculated at checkout.

How long does international delivery take?

International delivery timelines vary by country, customs clearance and courier partner. Timelines shown are indicative.

Will I have to pay customs duties or taxes?

Yes. Customs duties, import taxes, VAT, or local charges, if applicable, are payable by
the customer at the time of delivery.

Can I return or exchange an international order?

International orders are not eligible for returns or exchanges, except in cases of
incorrect delivery reported within 48 hours.

In which currency will I be charged?

All prices are listed in INR. Currency conversion and international transaction charges are applied by your bank or payment provider.

International orders shipped with precision, protection, and authenticity.